Privacy Policy
This Privacy Policy explains how Abbottabad Tailoring processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services. It applies to information collected through the website and through service interactions related to inquiries, appointments, quotations, and project work.
Data We Collect
We may collect identifiers and contact details, inquiry and appointment details, garment and project information, communication content, transaction and payment records, and technical data such as device, browser, and usage information. Where a user submits images or notes about a garment, those materials may also be processed as part of the request.
How We Collect Data
We receive data when a user submits an inquiry, books an appointment, requests a consultation, shares garment details, or communicates with us by available contact methods. We also collect limited information through website operation, such as log data and cookie-related information, and may receive payment-related confirmation from the relevant payment method used for a transaction.
Types of Cookies
We may use essential cookies to support site security and basic functionality, preference cookies to remember limited settings, and analytics cookies to understand how the site is used. Cookie data is not used to identify a user beyond what is needed for these purposes.
Cookie Controls
We use standard cookie controls to support essential site operation and to understand basic site use. Users may manage cookies through browser settings or other device controls. If cookies are disabled, some features may not work as intended.
Contact Information
Your Rights
Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing. Some requests may be limited where we must keep records for legal, contractual, or operational reasons.
How to Make a Request
To make a privacy request, provide enough information for us to verify your identity and locate the relevant record. We may ask for additional details before acting on a request, and we may decline or limit a request where the law allows.
Data Retention
We retain personal data for the period needed to handle inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or take steps to anonymize it where appropriate.
Policy Updates
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the site unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them.
How We Use Data
We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare quotations, obtain design approval, carry out remodelling or alteration work, manage collection and payment, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site and improve basic functionality.
Service Providers
We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, or other operational functions. These parties are expected to use the information only for the services they provide to us and to handle it with appropriate confidentiality.
Legal Disclosures
We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, property, users, or operations. We may also share information when necessary to establish, exercise, or defend legal claims.